Riverbench Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday through Friday from 8am to 2pm. Some exceptions will be made for hot and/or inclement weather. In the summertime, shipments outside of California will be shipped Monday through Wednesday only to prevent them from sitting in a warehouse over a weekend.

Carriers

We use the following carriers to deliver our orders:

  • UPS
  • FedEx
  • Golden State Overnight

Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products and your location. Before the final checkout page you will be shown what the cost of shipping will be.